Record request conditions
Save amount, currency or asset, chosen route, verification status, bonus state, request ID and displayed estimate before confirming.
This page is a decision worksheet built around a specific search task. It separates observable records, first-party wording and unresolved claims so the conclusion can be checked again after a material change.
Mark KYC separately
Timestamp document requests, submissions, rejection reasons and approval. Do not hide verification time from the end-to-end total.
Mark operator approval
Capture pending, reversible and processed states. Ask when control passed from the casino to the payment processor.
Reconcile dispatch and receipt
Obtain a trace or TXID, record destination and close the timeline when net funds are usable in the receiving account.
First withdrawal and repeat withdrawal are different samples
Report method, amount, KYC state and all intervals. A crypto best case cannot support a universal same-day claim.
Questions this page resolves
When does the Woo timer start?
At submission unless the report explicitly defines another start.
What proves payout dispatch?
A bank trace, wallet transaction reference or blockchain TXID.
Should weekends be removed?
Report both elapsed time and the operator’s business-day convention.